Welcome To
Meridian Support

To manage your recurring subscription or order history, sign in below. Please note, creating an order doesn’t automatically create an account. If you haven’t done so, Create Account below to get started!

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How Can We Help?

Use the search bar to find answers, or click on any of the categories below to find what you’re looking for.

QUESTIONS? WE’VE GOT ANSWERS.

Frequently Asked Questions

How do I use the Trimmer?

Just turn it on and glide it over the area you want to trim!

You can use your Trimmer or Trimmer Plus with the guide comb to achieve your desired hair length - or without it for a closer trim. Always ensure you angle the blade and trimmer head flat and parallel to the skin. This will allow a smooth and comfortable glide across the area while avoiding nicks and tugs.

Please do not position the blade tip directly perpendicular to your skin (i.e., stabbing position).
For more details, check out our How-To Guide here or a quick demo here!
How do I submit a warranty claim?

We're sorry that you're encountering an issue with your Trimmer! Don't worry, filing a warranty claim has never been easier!
To get started, visit our Warranty Claim submission page here.
Alternatively, you can also reach out to us via the chat widget below. Select Product Issues, then click/tap Submit a warranty claim for defective trimmer to get started!
How do I cancel my subscription?
You can cancel your subscription in four easy steps through your Meridian Grooming Account:
1. Log in to your account using the email address associated with your order.
2. Once signed in, please select Subscriptions.
3. Click/tap View Subscription Details to find the cancellation button at the bottom of the page.
4. Click/tap the cancellation button to proceed with your request.
Please note, creating an order doesn’t automatically create an account. If you haven’t done so, Create Account to get started! Once a subscription is successfully cancelled, you will receive a cancellation confirmation email. Please check your spam, junk, or promotions folders if you do not see your cancellation confirmation email in your inbox.
Please note that we are unable to change or stop the shipment of an order once it has been created.