For US customers: If the refund option was selected, once your returned order is marked as delivered, you will be refunded automatically. Please allow 5 to 10 business days for the refund to appear in your original payment method, as this is dependent on your bank's processing timeframe.
For non-US customers: Upon providing us with proof of return (a photo of the return shipping receipt OR a new active tracking number associated with the order you're returning), our support team will issue an immediate refund. However, the funds may take 5 to 10 business days to be reflected in your original payment method. This is a standard banking timeframe and may vary depending on your financial institution.