Orders & Shipping
- Are there additional charges that I should know about?
- Do you have Express Shipping available?
- How can I find my order's tracking information?
- How long will it take to receive my order?
- My order has not arrived within the transit time period. What can I do?
- Tracking shows me my order was marked delivered but I haven't received it yet. What do I do?
Product
- How do I use the Trimmer?
- Can I buy your products in stores?
- Can I purchase your products from third-party resellers?
- Can I travel with The Trimmer?
- Can I use the Trimmer on my body?
- Do you have different Replacement Blades depending on the Trimmer I have?
Standard Warranty & Extended Protection
Subscription & Account Management
- How do I access my Meridian account?
- How can I cancel my subscription?
- How can I join the Well-Groomed Club loyalty and referral program?
- How do I make changes to my subscription?
- How do I sign up for a subscription?
- I just received an order confirmation email, but I didn't place an order. Why is that?
Promotions & Discounts
Returns & Refunds
- 30-Day Satisfaction Guarantee
- Can I return an item bought from retail stores or other authorized resellers through your team?
- How can I request a refund?
- How long will it take for me to receive my refund?
- I haven't received the refund for an item I returned. What do I do?
- What is your return policy?