We're sorry to hear that! After we have received the proof of return (the shipping receipt or the new tracking number for the returned item), we immediately process the refund from our end. However, it typically takes 5 to 10 business days for the funds to be credited to your original payment method depending on your financial institution.
If it has been ten business days since we issued the refund, please reach out to us through the Meridian Grooming Help Center (chat widget) for speedy assistance by selecting Refund & Return, from there please select Look up my refund status to get started.